What Recruitment Process Outsourcing Is (And is Not)

The recruitment process outsourcing industry is a relatively new one. With RPO only being around for about 15 years, there are plenty of opinions about what makes a “true” RPO solution.

What is Recruitment Process Outsourcing (RPO)?

You may be asking yourself, “What is Recruitment Process Outsourcing?” Sometimes also referred to as HR outsourcing, RPO is defined as a form of business process outsourcing where an employer transfers all or part of its recruitment processes to an external service provider like Noon Dalton. An RPO recruitment provider can provide its own or may assume the company’s staff, technology, methodologies and reporting.

It’s important to stress that RPO differs greatly from providers such as staffing companies and contingent/ retained search providers in that it assumes ownership of the design and management of the recruitment process and the responsibility of results.

What RPO is Not

Now that we’ve explained what RPO is, let us cover what it is not:

-A short-term solution or a quick fix. Employers who expect an RPO company to solve problems overnight are setting themselves up for failure. Recruitment process outsourcing is a transformative process that requires time and effort to drive results. With that said, there are exceptions, and some RPO solutions do provide high quality results within a relatively short amount of time.

-A temporary staffing service. For the most post, RPO providers in the US fill full-time and part-time positions, not temporary or contract roles. However, this is not always the case for providers in Europe who more commonly include contingent worker or agency management services.

-A consulting or training service. While RPO companies are consultative throughout the project, it will not operate solely as a consultant or training service. The scope of RPO is much larger and more hands-on.

If you’re considering RPO for your recruitment needs, learn more about our recruitment process outsourcing services.