Voice Telemarketing
You need a voice telemarketing strategy if you want customer and revenue growth, as well as market expansion. First, though, you’ll have to clear a formidable hurdle: Telemarketing departments are expensive, and complicated to run.
It’s a crucial function that you have to get right. Your company’s goodwill, brand, and sales efforts depend on what these telemarketers say, and how they say it. The need for control pushes many businesses toward the decision to take care of telemarketing themselves, which is a considerable investment, and often a capital investment. And unexpected swings in the economy can make at a commitment that’s financially devastating to keep.

A growing number of companies – ranging from small businesses to enterprises – have chosen to sidestep this risk. They’ve turned to call center outsourcing. And this number is growing as more telemarketing companies discover that there are no sacrifices or compromises involved. There’s no loss of control or quality.
The considerably reduced cost of call center outsourcing allows companies to focus on core business initiatives. Seldom does that include voice telemarketing. The savings can be re-invested to spur productivity and competitiveness. Growth and innovation can resume their leader positions as company goals.
Call center outsourcing offers access to some of the best sales and customer service talent in the world. Our virtual assistants in the Philippines are experienced and well-trained, and they focus solely on this effort. You do not have to find, train, and employ a large group of highly skilled salespeople. And you do not incur the overhead costs of in-house employees.
Many companies take a seasonal or cyclical approach to telemarketing. Their telemarketing employees face repeated periods of inactivity. This makes it difficult to keep high producers. Call center outsourcing offers flexibility. Companies can act quickly on unexpected opportunities by scaling up or down their telemarking efforts. The concern about employee retention is removed, as are fixed overhead costs of maintaining these services year-round.
Other concerns that revolve around human resources disappear when companies transition to outsourced telemarketing services. Short-term opportunities might otherwise mean hiring and training employees who would have to be let go. Companies concerned to their brand and reputation are sensitive to the negative message that high employee turnover communicates. There’s also the high cost involved in recruitment, training, benefits, and the equipment these employees need to do their jobs.
Outsourced telemarketing services solves these issues and makes companies agile. It’s possible to swiftly proceed from idea to implementation, supported by skilled professionals who just do one thing. Telemarketing.
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