Business Owner Services
Size doesn’t matter. Your most valuable resource is your people, and your company can’t compete for business if it’s using its resources inefficiently.
No matter whether you manage a small business or an enterprise, it’s the administrative aspects that can become the biggest expense. How are you utilizing the time and talent of your employees? Are you getting an optimal return on the investment? If you’re way off target, it could be because you’re mired in the traditional practice of doing everything in-house.
Outsourcing administrative tasks is an effective way to save on expense and time, but it’s not the only return on investment. Recalculate the equation. This time, factor in the value of lost opportunity. Coupled with the immediate savings realized when outsourcing routine tasks, the use of BPO services become a powerful value proposition by allowing you to devote in-house employees to the tasks that actually grow your business.
Today’s successful companies approach administrative business tasks the Noon Dalton way. It’s called “rightsourcing.” Virtual employees take care of administration, completing tasks quickly and effectively, with communication at every step of the way. And BPO services are quickly scalable (up or down) and they accomplish these tasks for less money.
What’s going to add real value to your company? What could you change that will create a noticeable impact to your bottom line? Marketing, customer services, transaction processing, invoicing, and data entry are necessary functions. But they do not directly add value. What’s more, it’s no longer cost-effective to utilize your in-house staff for these activities. Your employees are too valuable – you need their talent for growth and innovation, not administrative tasks. Your in-house workers must focus on knowledge-based, value-added activities. It’s the only way to remain competitive.
Small business outsourcing also requires a shift in thinking. Virtual assistants aren’t an additional expense or a replacement for in-house workers – they are talent amplifiers. BPO services return time to your employees, and this time can be spent on work that will generate more money for your company. It’s more profitable to utilize virtual assistants for tasks that don’t have explicit ROI.
We help you stay competitive by maximizing your resources. Let your in-house talent do what they do best. We can handle everything else.
“Noon Dalton was able to identify our needs quickly and continue to add repetitive tasks to their workload which were all beneficial to free up my staff. The onboarding, training, and documenting of the tasks was great and very detailed. My staff at first was hesitant but now they have embraced and love having the help!”
Our Noon Dalton Virtual Assistant has driven enormous value for Myriad Tech Solutions. He has enabled us to greatly expand our marketing efforts while at the same time freeing up our business development people to focus on client-facing activities. We were very impressed that Noon Dalton took the time to learn our business and helped us find ways to get the greatest value out of our Virtual Assistant.
“We have been really happy with the on-boarding process. Our new staff member does a great job. We hope to expand the number of staff we have through Noon Dalton over the next 12 months.”
Our latest management team meeting revealed that our top minds were spending an inefficient amount of time on repetitive tasks which meant we needed an immediate solution that also respected our lean cost structure. Noon Dalton had virtual assistants for each of our management team assigned and completing administrative tasks within a week, all for less than the cost of one new hire! I was most impressed that Noon Dalton acted as a true partner company, understood our unique challenges, and was able to seamlessly implement a solution with minimal discovery time. I highly recommend working with Noon Dalton if you are looking to reduce stress in your organization
“We have enjoyed the advantage that the Noon Dalton management handles the training of the Virtual Employee (VE) on the Applicant Tracking System that we use. Both our VE and his manager have participated in our firm’s weekly calls to train our practice leaders on how to get more out of the system. This has added value to our investment in the ATS and in Noon Dalton – at a fraction of the cost of hiring, training, employing, and providing benefits to a U.S. employee. ”
“The thing I like the most about Noon-Dalton is that you get to outsource processes at a low cost to high performers abroad. You get a full team for the price of a minimum wage employee in US. They make the on-boarding easy by understanding the process and creating a step by step document that is updated constantly by my own Noon-Dalton employee. Communication is easy and I get a daily report of what was done and have seen great results!”
“Since using Noon Dalton since 2011, iStores has been able to identify and delegate repetitive operational tasks to our virtual assistant. This frees our US based team up to concentrate on higher value activities and use their unique abilities. The results are lower payroll costs, higher employee engagement, and has allowed us to get more done.”
“I wanted to take a moment to say how incredibly pleased we are with your services. We are a staffing agency that has been servicing the pharmaceutical industry for 20 years. Our “employee” is quick, efficient and needs very little direction. Things that are quite important in the recruiting world. Adding your help, has taken a HUGE weight off my shoulders. Using Noon Dalton, is like hiring a TEAM of people to drive our business forward!”
I have been using Noon-Dalton VAs for over a year and the experience has exceeded my expectations. Whether they are handling a personal task such as researching yacht charters or conducting market research for an important client, they have always delivered the desired results. Just like having your assistant across the hall, the better direction and input you give, the better the end result. Using Noon Dalton has allowed us to save tens of thousands of dollars per year while still maintaining consistent levels of service.
“Noon Dalton has been instrumental to the success of our business model for the past two years. Our team at ND is an extension of my staff — handling the routine tasks so that we can keep focused on pleasing clients and growing the business. Trusting so much to them works because they employ self-directed, fast learners who take pride in both a job well done and continuous improvement.”
“We began with one VE and found this resource to be competent and committed to both completing our requested tasks (as requested) and to improving his capacity to add value. We had not anticipated this level of proactivity and it has served us well. In addition, the quality review and supervisory follow-up has been exceptional.”
“I highly recommend Noon Dalton services. I am very pleased with the services that Nick Patterson and Roy Wilson the team I worked with, provided and with the professionalism of the Noon Dalton staff overall. The support services that were provided were top notch both in terms of quality and amount of work produced. The pricing for Noon Dalton is reasonable and the flexibility of the team is excellent. I would recommend Noon Dalton to anyone who is looking for an excellent and reputable outsourcing firm.”
Noon Dalton is an excellent company that has really introduced me to an entire new way of doing business. The way the company is structured to minimize the impact of turnover, or new employees gives me comfort as a business owner that normal tasks that would fall to me, don't have to. The virtual employee was always prompt, always communicative and friendly, and there was always progress and task reports that really help to manage various projects. And the flexibility of their service contracts and different levels is why I will always use Noon Dalton for my Virtual Employee work. I highly recommend Noon Dalton
“I am pleased to announce that two of our recent placements including the search for a VP of Operations, (the largest fee our firm will collect this year) are a direct result of this teams work. They do excellent work in a timely fashion and communicate in a friendly, cooperative manner. My biggest surprise was to find out that they are both task and solution-oriented. ”
I own four bars in Manhattan and last year was seeking a way to build a Facebook page for the rebranding of one of our bars. Not only has my Noon Dalton Virtual Assistant managed every step of the setup, friend requests, and posting, he is also very good at assisting with many repetitive activities that I or my bar manager used to have to do. I would highly recommend using Noon Dalton for any small business owner who wants to implement new technology activities that need to be done every day but not necessarily done by you personally.
“I wanted to take a minute to reach out and touch base with you personally. It has been nearly 4 years since we hired our Noon Dalton Virtual Assistant. Melvin and the Noon Dalton team have been a great asset to the Miami Beach Chamber of Commerce. He has been very helpful in freeing up valuable time from our local employee’s busy schedules, and allowing them to work on important tasks.
Melvin has done this by becoming an expert in our CRM (Chamber Master), adding leads, updating information for representatives and members, and coordinating emails to members for events and rsvp’s. I am extremely pleased with the attention to detail in the work, and the timely manner in which it is completed. As well as the friendly and cooperative demeanor to go along with the proficiency of work.
I thought it might be helpful to share how we use our VA’s to make MBCC more productive so other great Chambers and Associations could do the same!”