How we started
Jehan had a background with outsourcing for Fortune 500 Companies when he worked for Deloitte Consulting, we already had a leg up when looking for outsourced employees. We tested many different providers and settled on one that was able to give us customization options.
Crawl before you fly
We’d like to say that the first time we used remote teams was a perfect experience, but it wasn’t – the process needed refinement. We quickly concluded that the most important element wasn’t someone’s capability, but the training they received. We rebuilt the operations and totally revamped the training process, and this became the foundation for the right sourcing that we do today.
Where we are now
What makes us unique from other remote teams is that we don’t make businesses conform to our requirements; we create customizable solutions that meet theirs. When a company approaches us to talk about their needs, we work with them to design a program, process and then assist them with executing it.
Our remote teams are based out of India and the Philippines, and we make sure they all receive proper training while creating detailed process documentation that provides added value for our clients.
Behind our thinking
We believe that there is no such thing as an unimportant task within a company. Often times what some may consider to be a repetitive job is a vital piece of your business infrastructure. With advances in technology, it is easier than ever before to find the right person to fill the right role.
We live and breathe what we do, and this has enabled us to work from anywhere. The founders have spent less than one year in the same location since the inception of Noon Dalton. The bottom line: If we can run our company while working remotely, you can too.
What does the future hold?
Companies can take advantage of different labor markets if they don’t need to hire staff into their central office. It gives them access to skilled workers in new locations that they wouldn’t have considered in the past. Another key advantage is remote teams can be scaled up or down quickly all while reducing costs than local staffing.
Our outsourcing services can be applied to thousands of tasks, and we are proud to offer a resource that generates value, no matter what is happening with the economy.